Support & FAQs

Browse our knowledge base or ask the community for help.

Recent Community Discussions

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Is 2-Step Dropshipping allowed on Amazon?

Asked by Jason Miller

Yes. When done correctly and in compliance with Amazon’s FBM dropshipping policy.

E

Do I own the Amazon account?

Asked by Emily Carter

Yes. The account is fully in your name and under your control.

M

How long does it take to see results?

Asked by Michael Thompson

Typically 15–30 days, depending on capital, market conditions, and scaling pace.

S

Is this passive income?

Asked by Sarah Johnson

This is semi-passive. We handle operations, but Amazon is not 100% hands-off.

D

Do you guarantee profits?

Asked by David Wilson

No. We do not offer profit guarantees. We build real businesses, not hype models.

C

What marketplaces do you operate on?

Asked by Christopher Brown

We currently focus exclusively on Amazon USA (FBM) to ensure maximum compliance, performance, and scalability.

M

How much capital do I need to get started?

Asked by Matthew Davis

Startup capital typically ranges from $3,000–$10,000, depending on your goals, inventory velocity, and scaling plan. This capital is used for product purchases and order fulfillment.

A

Are there any monthly fees?

Asked by Amanda White

Yes. Our service includes a monthly management fee, which covers product research, supplier coordination, order processing, customer service, and account health management.

D

What happens if my Amazon account gets suspended?

Asked by Daniel Anderson

While no service can offer a 100% risk-free guarantee, we follow strict compliance standards to minimize risk. If issues arise, we assist with appeals, documentation, and reinstatement support where applicable.

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Do you provide account creation or only management?

Asked by Joshua Taylor

We can assist with both new Amazon account setup and existing account management, depending on your needs.

B

Who handles customer service and returns?

Asked by Brian Thomas

AMZUPSCALE manages all customer communication, returns, refunds, and performance metrics as part of our FBM operations.

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Will I have access to reports and performance data?

Asked by Jennifer Harris

Yes. You will receive regular performance updates, including sales, expenses, and growth insights. Full transparency is part of our process.